1. Help Centre
  2. Outstanding Balances

FAQ on Outstanding Balance Screen - “You Owe” and “Your Customers Owe”

This FAQ will help you understand the details on the Outstanding Balance screen for both what you owe to others and what your customers owe to you.

1. What does “Due Today” mean?

  • Due Today means that the amount shown needs to be paid or received by the end of today. If you see this under “You Owe,” it’s a reminder that your payment to someone is due. If it’s under “Your Customers Owe,” your customer should pay you today.

2. What does “No Due Date” mean?

  • No Due Date appears when there’s no specific date set for the payment. You’ll see this when a payment or bill doesn’t have a clear deadline.

3. What does “Number of Days Overdue” mean?

  • This shows how many days have passed since the payment was supposed to be made. For example, if it says 5 days overdue, it means payment was due five days ago. This could show up under “You Owe” if you missed a payment to someone, or under “Your Customers Owe” if a customer missed their payment to you.

4. What does “Number of Days Left” mean?

  • Days Left shows how many days remain before the payment is due. For example, if it says 3 days left, you or your customer still have three days to make the payment. This helps in planning to pay or collect on time.
  1. What does “Balance” mean?
  • Balance means the total amount of money that is still owed.

For example:

  • In the “You Owe” section, the balance shows how much you still need to pay to others.
  • In the “Your Customers Owe” section, the balance shows how much your customers still need to pay to you.

The balance helps you see exactly how much is left to pay or collect.